A powerful CRM solution that helps businesses maximize the value of every customer relationship – from first contact to loyal customer
The system provides comprehensive support for sales, marketing, and customer service, with a full focus on the customer lifecycle. Thanks to intelligent tools for automation, analytics, and full integration with Infor M3, Infor CLM enables faster sales cycles, better customer insights, and increased profitability.
The Benefits:
- Holistic view of the customer journey – Gain a 360° view of each customer with consolidated information from sales, marketing, and customer service, enabling more relevant and personalized customer interactions.
- Increased sales through smart automation – Automate sales processes, lead and opportunity management to reduce administrative tasks and enhance the accuracy of sales efforts.
- Deeper customer insights with built-in analytics – Leverage advanced data analytics and AI support to identify trends, predict behaviors, and make data-driven decisions.
- Seamless M3 integration – Integrates directly with Infor M3 and other systems, providing a unified platform for more efficient decision-making and business processes.
- Flexible and scalable solution – Easily adaptable to your industry, company size, and growth stage, whether you’re a mid-sized business or a global enterprise.
- Mobility – Infor CLM includes mobile functionality, allowing field sales or service teams to access and update customer data on the go.
Business Value:
- Faster sales cycles
- Increased sales conversion
- Reduced customer churn
- More efficient sales teams
- Data-driven decision-making
Infor is a global leader in business cloud software specialized by industry. Infor develops complete solutions for its focus industries, including industrial manufacturing and distribution. Meridion is Alliance Partner and Channel Partner to the ERP system M3 and other related Infor products.
